Exchange Policy,

It is EASY. We have a hassle free exchange policy to make sure you’re satisfied with our products. Exchange policy  is available for the orders placed through our website & Facebook & Instagram.  Please refer to the terms & conditions below,

  • In order to exchange an item, the items should be in the same packaging in the original condition with labels and tags.
  • You can exchange items/items from 7 days of purchasing.
  • You can exchange an eligible product ONCE. You cannot exchange an already exchanged product.
  • Courier fees need to be paid by the customer.
  • You can send the exchange request through www.mansion.lk or Facebook Messenger or WhatsApp [076 4488033] along with the order number. 
  • No Returns/ Refunds available.
  • Discounted items cannot be exchanged..
  • If you cancel an order, please be kind enough to inform us within 12 hours after placing the order since the product will be reserved for you.The cancellation should happen before the order is dispatched.

If you have any enquiries please feel free to call us on 0112 916261 l 076 4488033 OR email us on [email protected].